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Dallas Neglect Attorneys

Neglect can change a vulnerable person’s life in an instant. One moment your loved one is receiving care at a nursing home, assisted living facility, or hospital. Next, they may be suffering from bedsores, malnutrition, dehydration, falls, or untreated medical conditions. What should have been a safe environment can suddenly become a place of harm and suffering.

Vulnerable individuals in Dallas care facilities face unique risks. Unlike people living independently, nursing home residents and hospitalized patients depend entirely on others for basic needs. There are no second chances when staff fail to turn bedridden patients, miss medication doses, ignore call buttons, or leave dangerous conditions unaddressed. When caregivers fail in their duty, the consequences can be devastating.

At Frenkel & Frenkel, our Dallas neglect lawyers understand the challenges families face when a loved one has been harmed. Nursing homes and hospitals often minimize responsibility and try to blame the victim’s age or pre-existing conditions, even when staff negligence caused the harm. We investigate the facility, gather the evidence needed to prove neglect, and fight for the full compensation our clients deserve. We prepare every case as if it will go to trial because facilities know which law firms are willing to take cases to court when necessary.

If you or a loved one suffered harm due to neglect in a Dallas care facility, contact us for a free consultation. We handle neglect cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you.

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*Client may be responsible for certain costs and expenses regardless of outcome.

KEY TAKEAWAYS

Quick Answer

Do I need a lawyer if my loved one suffered neglect in a Dallas care facility?

Yes — and time matters. Nursing homes and hospitals work quickly to protect themselves after neglect incidents. You need an attorney who moves just as fast. Frenkel & Frenkel investigates the facility, obtains medical records and care logs, identifies every liable party, and handles the claims process — so you can focus on your loved one's recovery. You pay nothing unless we win.

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How do you know if you have a neglect case?

You may have a neglect case if your loved one was harmed while receiving care at a nursing home, hospital, or assisted living facility. The key question is simple: Did the facility fail to provide adequate care?
There are a few things to consider. Did your loved one develop bedsores that should have been prevented? Were medications missed or given incorrectly? Was your loved one left soiled, hungry, or dehydrated? Did falls happen because staff failed to respond to call buttons? If you answer yes to any of these, you could have a valid claim.
Texas law allows families to hold facilities responsible when they fail to meet the standard of care. This may include the nursing home, the hospital, individual staff members, or the management company. You do not have to figure this out on your own. A lawyer can review your situation and help you understand your options.
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Helpful Information

What should you do if you suspect your loved one is suffering from neglect?

Your loved one’s health comes first. Get them medical care right away, even if the signs seem minor. Some conditions like early-stage bedsores or dehydration can worsen quickly without treatment.

After that, document everything. Take photos of any injuries, bedsores, bruising, or unsanitary conditions at the facility. Keep copies of all medical records, care plans, and incident reports. Save any communications with facility staff or administrators about your concerns.

Write down what you observed while it is fresh in your mind. Note dates, times, names of staff members you spoke with, and specific conditions you witnessed. Include details about your loved one’s appearance, hygiene, mood, and any complaints they made. This information could be important later.

Report your concerns to the Texas Health and Human Services Commission, which oversees nursing homes and assisted living facilities. Filing an official complaint creates a record and may protect other residents.

Then, talk to a neglect attorney. There is a time limit to file a claim in Dallas. In most cases, you have two years from the date you discovered the neglect. Acting sooner may help protect your rights and your loved one’s safety.

WHEN A CRASH CHANGES YOUR LIFE, WE FIGHT BACK.

If your family member was neglected or abused in a care facility, we are ready to listen. Contact us today for a free case review.

How long does a nursing home neglect case take?

Every case is different. Some cases settle in a few months. Others may take a year or more, depending on how complex they are. A few things can affect the timeline. How serious is the harm? Are government agencies or multiple facilities involved? Is the evidence clear or does it need expert medical testimony? These factors all play a role. Our team works to move cases forward as quickly as possible. At the same time, we do not rush into a settlement that may not be fair to your loved one’s needs. We keep you updated along the way so you always know where things stand.

What does it cost to hire a nursing home neglect lawyer?

At Frenkel & Frenkel, we work on a contingency fee basis. That means you pay nothing upfront. We only collect a fee if we recover money for you.* There is no charge for your first consultation. You can call us, tell us what happened, and we will let you know if we think we can help. There is no pressure and no obligation.

How We Prove Neglect— Our Evidence-Driven Approach

We build a clear, fact-based record using policies, records, and expert insight. Our team secures care plans, nursing notes, MARs (medication records), incident reports, staffing schedules, credentialing files, surveillance/video, access logs, and prior complaint histories. Medical, nursing, geriatric, and safety experts help translate the paper trail into plain English, showing exactly how rules were broken and injuries followed. This investigation-first, trial-ready mindset mirrors how we staff other serious injury cases.
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Quick Answer

Can I recover more compensation if multiple parties are responsible for my loved one's neglect?

Potentially yes. Each liable party may carry their own insurance policy or assets. Identifying multiple defendants — such as the nursing home, individual staff members, and the management company — can open up multiple sources of recovery that a single-defendant case would not. This is one of the most important reasons to hire an attorney who investigates the full picture, not just the facility.

  • Nursing Home Facility — failure to maintain adequate staffing and safety standards
  • Individual Staff Members — abuse, neglect, failure to follow care plans
  • Management Company — cost-cutting, inadequate training, poor supervision
  • Corporate Owner — systemic failures across multiple facilities
  • Medical Provider — failure to diagnose or treat bedsores, infections, or other conditions

Past results do not guarantee a similar outcome. Every case is different.

Get a Free Case Review — (214) 333-3333
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Gene Burkett

“I was drawn to the law because it offered an opportunity to help people in their time of need. I’ve always been competitive by nature. Practicing law allows me to compete daily against large insurance companies and opposing counsel. The longevity of our partnership more than 30 years now has led to a trial team that knows how to win.” Read Bio and Credentials
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Aaron Spahr

Aaron Spahr brings a rare breadth of experience and legal excellence to every case he takes on. With a passion for justice, Aaron has successfully litigated complex cases involving motor vehicle collisions, premises liability, and more. His commitment to serving the injured stems from a desire to provide a voice to those in need, ensuring our clients receive the support and representation they deserve. Read Bio and Credentials
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Carlos A. Fernandez

Dallas Personal Injury Attorney Carlos A. Fernandez is driven by a strong sense of duty to family and community. Raised by Cuban immigrants, his determination to make a difference led him to law. Fluent in Spanish, Carlos joined Frenkel & Frenkel in 2015, bringing a wealth of litigation experience. His commitment extends beyond law; he passionately supports organizations like Habitat for Humanity and Autism Speaks. As an Articles Editor for the Southern Methodist University International Law Review, Carlos is known for upholding the highest standards of legal excellence. Read Bio and Credentials
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Brett Baker is a highly-skilled attorney at Frenkel & Frenkel who offers top-tier legal expertise and an unwavering commitment to serving his clients with compassionate care. With a passion for justice, Brett tirelessly pursues maximum compensation for the injured. He represents individuals in various legal matters, standing by his clients with dedication and integrity. Brett’s relentless advocacy and commitment to justice set a standard of excellence in the legal community in Dallas. Read Bio and Credentials
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Joshua Cohen

Joshua Cohen brings impressive legal skills to every case he takes on at Frenkel & Frenkel. He is unwavering in his pursuit of full compensation for the people he serves. With focused dedication, he fiercely advocates for justice in negotiating a settlement or in court. In representing the injured, he delivers compassionate support at every phase of the legal journey. Read Bio and Credentials
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Jason Boorstein is a talented and experienced attorney at Frenkel & Frenkel, known for his unrelenting approach to pursuing justice for clients. With a passion for fighting on behalf of the injured, Jason brings relentless determination to every case. Specializing in personal injury law, he is fearless and focused, ensuring his clients have the vigorous representation they deserve to achieve optimal outcomes. Read Bio and Credentials
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Dave Adest

Dave Adest, an experienced attorney at Frenkel & Frenkel, brings exceptional legal skills and a record of impressive success to the firm. Specializing in personal injury matters, including motor vehicle collisions and premises liability cases, he is relentlessly determined to pursue justice and full compensation. He fiercely advocates for our clients with compassionate, focused representation. Read Bio and Credentials
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Compensation You Can Pursue

A neglect case can seek payment for emergency and ongoing medical care, rehabilitation, counseling, and safety-related costs (relocation, home modifications). You may also recover lost income and loss of earning capacity, and the human losses—pain, suffering, mental anguish, scarring, and loss of enjoyment of life. When conduct is especially reckless, punitive damages may be available to punish and deter similar misconduct.

Why Choose Frenkel & Frenkel?

Decades of Combined Legal Experience

Our attorneys have spent over decades fighting for nursing home residents and families harmed by neglect. We have the knowledge and resources to take on even the most complex cases against nursing homes, assisted living facilities, and corporate healthcare operators.

We Know How the Other Side Thinks

Our founding attorneys used to defend insurance companies. Now, they use that inside knowledge to fight for injured people like you. We know the tactics companies use, and we know how to counter them.

A Track Record That Speaks for Itself

We have recovered over $1 Billion in settlements and verdicts for our clients.* For 16 straight years, our attorneys have been named among the Best Lawyers in Dallas.

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Case Results

These results reflect outcomes in specific cases and should not be used to predict what may happen in your case.

$12 MILLION

Settlement - Catastrophic Injury Case

$4.5 MILLION

Verdict - Commercial Vehicle Collision

$35.5 Million

Settlement - Trucking Accident Case

$18 Million

Settlement - Serious Motor Vehicle Wreck

Texas Law Statistics

Filing Deadline

Texas gives you two years to file most nursing home neglect claims from the date you discovered the harm (Tex. Civ. Prac. & Rem. Code § 16.003)

Settlement Rate

About 75% of nursing home neglect cases end in a plaintiff settlement when documentation is strong (industry data)

Annual Incidents

Over 5 million cases of elder abuse and neglect occur each year in the U.S., with nursing home residents at highest risk (National Council on Aging)

Pre-Trial Resolution

Over 85% of nursing home neglect cases settle before going to trial when liability is clear (industry data)

Common Causes of Nursing Home Neglect in Dallas

Understaffing
One of the most common problems in nursing homes is not having enough staff. When facilities cut costs by reducing staff numbers, residents do not get the attention they need. Call buttons go unanswered, meals are missed, and residents are left in soiled bedding for hours. This is neglect, not an acceptable business decision.

Inadequate Training
Staff members may mean well but lack proper training in patient care, dementia care, or safety protocols. When employees do not know how to turn bedridden patients, recognize signs of infection, or safely transfer residents, serious harm results. Facilities have a duty to train their staff properly.

Poor Supervision and Monitoring
Nursing homes must actively supervise vulnerable residents. When staff fail to check on residents regularly, monitor changes in condition, or follow care plans, preventable injuries occur. Bedsores develop, dehydration goes unnoticed, and medical emergencies are missed until it is too late.

Medical Neglect
Residents have the right to proper medical care. When facilities delay treatment, miss medication doses, ignore symptoms, or fail to call doctors when needed, health conditions worsen. Some nursing homes prioritize cost savings over resident health, and people suffer as a result.

Hygiene and Dignity Neglect
Residents deserve clean clothing, regular bathing, and dignity in their care. When staff leave residents in soiled diapers, fail to provide oral care, or allow unsanitary living conditions, it is both neglect and abuse. These failures can lead to infections, skin breakdown, and emotional harm.

Failure to Prevent Falls
Falls are a leading cause of injury in nursing homes. Facilities must assess fall risks, provide assistance with walking, keep floors clear, and respond quickly to call buttons. When these safety measures are ignored, residents suffer broken bones, head injuries, and other serious harm.

Types of Nursing Home Neglect We Handle

Pressure Sores (Bedsores)

Bedsores are almost always preventable with proper care. When staff fail to turn bedridden residents every two hours, serious ulcers develop. These wounds can reach muscle and bone, causing infection, sepsis, and even death. If your loved one developed bedsores, the facility may be liable.

Malnutrition and Dehydration

Residents need help eating and drinking. When staff are too busy or fail to monitor intake, residents become malnourished and dehydrated. Weight loss, weakness, confusion, and organ failure may result. These are signs of serious neglect.

Medication Errors

Missing doses, giving wrong medications, or failing to monitor side effects can cause serious harm. Some residents receive medications meant for someone else. Others go without critical medications for days. These errors are preventable and often indicate systemic problems.

Fall Injuries

Nursing home residents are at high risk for falls. When facilities fail to assess fall risks, provide walkers or assistance, answer call buttons promptly, or keep floors clear, residents suffer broken hips, head injuries, and other trauma. Many falls are preventable with proper care.

Hygiene and Personal Care Neglect

Leaving residents in soiled diapers, failing to bathe them, or ignoring basic grooming needs is both neglect and a dignity violation. This type of neglect can lead to skin infections, urinary tract infections, and emotional distress. All residents deserve clean, dignified care.

Emotional and Social Neglect

Isolation, lack of stimulation, and emotional abandonment harm residents' mental health. When staff ignore residents, leave them alone for hours, or fail to provide social interaction, depression and decline follow. Emotional neglect is real harm that the law recognizes.

Frequently Asked Questions

Nursing home neglect occurs when a facility fails to provide adequate care, supervision, or medical attention to a resident. You may have a claim if your loved one suffered harm due to bedsores, malnutrition, dehydration, falls, medication errors, or other preventable conditions. Texas law requires nursing homes to meet minimum standards of care under the Texas Health and Safety Code. If a facility falls below that standard and your loved one is injured, you have grounds for a claim.

The main types are medical neglect (failure to provide proper healthcare), personal care neglect (hygiene, feeding, assistance with daily activities), safety neglect (failure to prevent falls or protect from harm), and emotional neglect (isolation and lack of stimulation). All of these involve the facility failing to meet the basic needs of residents in their care.

We handle all types of nursing home and elder care neglect cases, including bedsores, malnutrition and dehydration, medication errors, fall injuries, hygiene neglect, and emotional neglect. We also handle cases involving nursing homes, assisted living facilities, memory care units, and other long-term care settings throughout Dallas and Texas.

Yes. If your loved one died due to neglect, you may file a wrongful death claim on behalf of their estate. Family members, including surviving spouses, children, and parents, have the right to pursue compensation for their loss. These claims must be filed within two years of the death under Texas law.

Liable parties can include the nursing home facility, individual staff members who committed neglect or abuse, the management company that operates the facility, the corporate owner, and medical providers who failed to treat conditions properly. In some cases, multiple parties share responsibility. We investigate thoroughly to identify everyone whose negligence contributed to your loved one's harm.