Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
An Uber accident can change your life in an instant. One moment you are heading home, traveling to DFW Airport, or riding across Dallas for a night out. Next, you are dealing with painful injuries, medical bills, missed work, and uncertainty about what comes next.
Rideshare accident cases are often more complicated than ordinary car accident claims. Multiple insurance companies may be involved, and each one may try to shift responsibility to someone else. Uber drivers operate under different insurance rules depending on whether they were waiting for a ride request, driving to pick up a passenger, or actively transporting a rider. Determining which coverage applies can have a major impact on your case.
At Frenkel & Frenkel, our Dallas Uber accident lawyers have decades of experience helping injured Texans stand up to insurance companies. We investigate the crash, identify all available insurance coverage, and fight for the full compensation our clients deserve. We are known for preparing cases for trial and pushing back when insurers refuse to make fair offers.
If you or a loved one was injured in an Uber accident in Dallas, contact us for a free consultation. We handle rideshare accident cases on a contingency fee basis, which means you pay nothing unless we recover compensation for you.
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KEY TAKEAWAYS
Quick Answer
What Should I Do After an Uber Accident in Dallas?
If you were in an Uber crash in Dallas, your health comes first. Call 911 and get medical care right away. Once you are safe, take screenshots of the Uber app. Save your trip receipt, driver info, and ride map. These records are your best early proof of the coverage period that applies to your claim.
Do not give a recorded statement to any insurer before you talk to a lawyer. Call Frenkel and Frenkel at (214) 333-3333 for a free consult. Our team can request key digital records from Uber. We can protect your right to payment before deadlines pass.
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Fault in a Dallas Uber crash depends on who caused the wreck and what the driver’s app status was at the time. The Uber driver, another motorist, or both could share blame. Under Texas’ proportionate fault law, each party’s share of fault affects the amount of money you can recover.
Yes. When a rider is in the car (Period 3), Uber’s primary commercial policy provides up to $1,000,000 in third-party liability coverage. This same level of coverage applies when the driver has accepted a ride request and is on the way to pick you up (Period 2). Coverage is lower during Period 1, when the app is on but no ride has been accepted.
If another driver caused the crash, that driver’s auto insurance is the main source of recovery. If that driver has no insurance or not enough coverage, Uber’s policy includes Uninsured/Underinsured Motorist (UM/UIM) coverage during Periods 2 and 3. This may help cover your losses.
Understanding Uber’s Three Coverage Periods
The single most important factor in any Uber crash claim is which coverage period was active when the wreck happened. Texas Insurance Code, Chapter 1954 sets the insurance rules for companies like Uber.
Period Offline: When the Uber app is fully off, the driver is on personal time. Only the driver’s own auto insurance applies. Most personal policies have a livery exclusion. This may limit or deny coverage if the driver was using the car for paid rides at the time of the wreck.
Period 1 (App On, No Ride Accepted): The driver has the app open and is waiting for a request. Uber’s backup liability coverage applies. In Texas, this typically provides $50,000 per person for bodily injury, $100,000 per accident for bodily injury, and $25,000 for property damage. This coverage is secondary to the driver’s personal policy.
Periods 2 and 3 (Ride Accepted Through Trip End): Once a driver accepts a request and until the rider exits the car, Uber’s primary commercial policy covers up to $1,000,000 in third-party liability. It also includes UM/UIM bodily injury coverage and backup collision and full coverage.
Texas TNC Rules and What They Mean for Your Case
Texas Occupations Code, Chapter 2402 governs rideshare companies in the state. Under this law, Uber drivers are classified as independent contractors, not employees. This affects how fault is assigned and what insurance applies to your claim.
Recent Texas laws, including House Bill 1745 from the 88th Legislative Session, added rules that can limit a TNC’s vicarious liability. The company must have met its required insurance duties. This makes it even more important to work with a lawyer who knows the current legal rules.
The Challenge of Proving the Coverage Period
Insurers may dispute the driver’s app status at the time of the wreck. They do this to shift blame to a different policy or deny the claim. The driver’s app status is digital data that Uber controls. It can become harder to get over time. That is why acting fast after a crash matters.
A skilled lawyer can send a formal hold notice to Uber to save this data. Screenshots you take right after the crash are also strong proof of your rider status during the trip.
Texas Proportionate Fault and Your Recovery
Texas follows a modified comparative fault rule under Texas Civil Practice and Remedies Code, Section 33.001. You can recover payment as long as your share of fault is 50% or less. If you are found to be 51% or more at fault, you may be barred from recovering anything.
Your total payment is also reduced by your share of fault. For example, if you are awarded $200,000 but are found 10% at fault, your recovery would drop to $180,000. A skilled lawyer can work to lower any fault assigned to you and raise your potential recovery.
If you have been injured in an Uber accident in Dallas, do not wait. Contact Frenkel & Frenkel today for a free consultation. There are no upfront costs and no attorney fees unless we win your case.
First priority: get medical attention. Call emergency services and follow all medical advice. Once you’re safe and stable, preserve your records. Screenshot the Uber app, download your trip information, save driver details, and capture the route map. This documentation provides immediate proof of which coverage period applied.
Do not record statements with any insurance company until speaking with an attorney. Contact Frenkel & Frenkel at (214) 333-3333 for a confidential review of your case. We can demand and obtain digital records directly from Uber and ensure your rights are protected before critical deadlines expire.
Quick Answer
Can I recover more compensation if multiple parties caused my Uber accident?
Potentially yes. Each at fault party may carry their own insurance policy. Identifying multiple defendants — such as the Uber driver, Uber itself, and other negligent drivers — can open up multiple sources of recovery that a single-defendant case would not. This is one of the most important reasons to hire an attorney who investigates the full picture, not just the Uber driver.
Most people assume an Uber accident works like any other car accident claim. It does not. Uber classifies its drivers as independent contractors, not employees — a distinction the company uses aggressively to limit its own liability. On top of that, multiple insurance policies may apply depending on what the driver was doing at the exact moment of the crash, and each insurer will argue that someone else’s policy should pay.
According to Uber’s own U.S. Safety Report, more than 100 deaths resulted from 91 fatal crashes involving Uber vehicles in a single recent year. A study published by the University of Chicago Booth School of Business found that rideshare apps may be responsible for a two to three percent increase in traffic fatalities nationwide. Dallas, as one of the most heavily trafficked cities in Texas, sees its share of these crashes every year.
Navigating the insurance and liability maze after an Uber accident requires an attorney who understands how rideshare companies operate — and how to hold them accountable.
Our attorneys have spent decades fighting for people injured in Uber accidents. We have the knowledge and resources to take on even the most complex cases. Contact us today for a free case review—no upfront costs.
Our founding attorneys used to defend insurance companies. Now, they use that inside knowledge to fight for injured people like you. We know the tactics companies use, and we know how to counter them.
We have recovered over $1 Billion in settlements and verdicts for our clients.* For 16 straight years, our attorneys have been named among the Best Lawyers in Dallas.
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Uber crashes in Dallas happen for many reasons. Common factors include:
Riders injured in an Uber car during an active trip
Uber riders hurt when another driver caused the crash.
Pedestrians or cyclists struck by an Uber driver in Dallas.
People in other cars hit by an Uber driver during Periods 1, 2, or 3.
Injured parties whose claims were denied or lowballed due to a coverage period dispute
Victims of Uber crashes where the driver had no insurance or not enough coverage.
Families who lost a loved one in a fatal Uber crash and are pursuing a wrongful death claim.
Riders injured at the DFW Airport or Love Field due to rideshare pickup and drop-off zone hazards.
Victims of hit-and-run crashes where an Uber driver fled the scene.
Claims involving serious injuries such as brain injuries, spinal cord injuries, broken bones, and lasting scarring.
Frenkel and Frenkel handles Uber crash cases on a contingency fee basis. You pay nothing up front and owe no attorney fee unless we recover money for you. Your first consult is free. Call us at (214) 333-3333 to speak with a member of our team.
In most personal injury cases in Texas, you have two years from the date of the crash to file a lawsuit. This deadline is set by Texas Civil Practice and Remedies Code, Section 16.003. If you miss this deadline, you may lose your right to seek payment. Do not wait to talk to a lawyer. Saving digital proof from Uber's systems is time-sensitive.
Based on the facts of your case, you may be able to recover economic damages. These include past and future medical bills, lost wages, loss of future earning power, and property damage. You may also be able to recover non-economic damages. These include pain and suffering, mental anguish, physical harm, and loss of consortium. In cases involving a death, surviving family members may be able to pursue a wrongful death claim.
Insurers and Uber may dispute the driver's app status to limit their exposure. A lawyer can look into this by reviewing your app screenshots. The lawyer can request Uber's trip records through the legal process. Other available proof can help confirm the correct coverage period. This type of dispute is common. Having legal help can make a big difference in the outcome.
In most cases, suing Uber directly is hard because Texas law classifies Uber drivers as independent contractors, not employees. Under Texas Occupations Code, Chapter 2402, Uber is not automatically at fault for a driver's careless acts. However, Uber's insurance policy is typically the source of payment during Periods 2 and 3. There may also be times where Uber's own conduct is at issue. A lawyer can assess whether direct claims against Uber are viable.
First, call 911 and get medical care, even if you feel fine. Injuries from crashes can take hours or days to fully show up. If you can do so safely, take screenshots of the Uber app showing your trip, driver profile, and ride receipt. Take photos of the scene, the cars, any visible injuries, and the road conditions. Get the names and contact info of all drivers and any witnesses. Then call Frenkel and Frenkel at (214) 333-3333 before talking to any insurance adjuster.
If you were driving for Uber and another driver caused the wreck, you may have a claim against that driver's insurance. If the at-fault driver had no insurance or not enough coverage, Uber's UM/UIM coverage may apply during Periods 2 and 3. Your own personal injury protection (PIP) coverage may also provide some benefits. A lawyer can help you find all available sources of payment and protect your rights as an injured worker.
