Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
Available 24/7 (214) 333-3333
If you were injured in an Uber accident in Dallas, you have the right to pursue full compensation — and you need an attorney who knows exactly how to fight for it. Rideshare accidents are not like ordinary car accidents. They involve layered insurance policies, complex liability questions, and billion-dollar corporations that will do everything in their power to minimize what they pay you.
At Frenkel & Frenkel, our Dallas Uber accident lawyers have spent decades fighting for injury victims across Texas. Our founding attorneys previously worked on the defense side for major insurance companies — which means we know every tactic insurers use to delay, deny, and undervalue your claim. We use that knowledge to fight relentlessly on your behalf.
If you or someone you love was hurt in a rideshare accident in Dallas, call us today for a free consultation. All cases are handled on a contingency fee basis — you pay nothing unless we win.
Most people assume an Uber accident works like any other car accident claim. It does not. Uber classifies its drivers as independent contractors, not employees — a distinction the company uses aggressively to limit its own liability. On top of that, multiple insurance policies may apply depending on what the driver was doing at the exact moment of the crash, and each insurer will argue that someone else’s policy should pay.
According to Uber’s own U.S. Safety Report, more than 100 deaths resulted from 91 fatal crashes involving Uber vehicles in a single recent year. A study published by the University of Chicago Booth School of Business found that rideshare apps may be responsible for a two to three percent increase in traffic fatalities nationwide. Dallas, as one of the most heavily trafficked cities in Texas, sees its share of these crashes every year.
Navigating the insurance and liability maze after an Uber accident requires an attorney who understands how rideshare companies operate — and how to hold them accountable.
One of the most critical factors in any Uber accident claim is what the driver was doing at the time of the crash. Uber’s insurance coverage changes depending on the driver’s status in the app. Here is how it breaks down:
| Driver Status | Coverage That Applies | Coverage Limits |
|---|---|---|
| App OFF — Personal Driving | Driver's personal auto insurance only | Varies by driver's policy |
| App ON — Waiting for a Ride Request | Uber's contingent liability coverage (if personal policy doesn't apply) | $50,000 per person / $100,000 per accident / $25,000 property damage |
| Ride Accepted — En Route to Pickup | Uber's commercial liability policy | Up to $1,000,000 per accident |
| Passenger in Vehicle — Active Trip | Uber's commercial liability policy + UM/UIM coverage | Up to $1,000,000 per accident |
Important: Insurance companies — including Uber’s — will dispute which phase the driver was in at the time of your crash. Our attorneys investigate the app data, trip records, and all available evidence to establish the correct coverage and fight for the maximum available limits.
Not all personal injury law firms are the same. At Frenkel & Frenkel, our founding attorneys — Scott Frenkel, Mark Frenkel, and Gene Burkett — spent years working as defense attorneys for insurance companies before making the decision to fight for injury victims instead. That experience gives our team an unmatched advantage. We know the tactics insurers use to delay, deny, and diminish your claim — and we know how to counter them.
Each of our founding attorneys holds a perfect 10 “Superb” rating on Avvo, has been recognized in D Magazine’s Best Lawyers in Dallas for 16 consecutive years, and has been voted Favorite Law Firm by the readers of Addison Magazine for 10 years in a row. Our firm has secured numerous high-value settlements and verdicts in complex rideshare accident cases throughout Dallas and the surrounding areas.
Uber accident claims are not like standard car accident cases. They involve layered insurance policies, disputed driver status, and a corporation with a dedicated legal team whose goal is to pay you as little as possible. Trying to navigate this process alone puts you at a serious disadvantage.
A skilled Dallas Uber accident attorney levels the playing field. Here is what Frenkel & Frenkel does on your behalf from the moment you hire us:
If you have been injured in an Uber accident in Dallas, do not wait. Contact Frenkel & Frenkel today for a free consultation. There are no upfront costs and no attorney fees unless we win your case.
The steps you take immediately after a rideshare accident can have a significant impact on your ability to recover compensation.
First, ensure that anyone who is injured receives prompt medical attention and call 911 to report the accident. While at the scene, document everything — take photographs of the vehicles, the road, any visible injuries, and the surrounding area. Exchange contact and insurance information with all drivers involved and collect the names and contact information of any witnesses. When law enforcement arrives, obtain the officer’s name and the report number.
Report the accident through the Uber app as soon as possible. This creates a timestamped record of the incident and triggers Uber’s internal claims process. However, do not give any recorded statements to Uber’s insurance team or accept any settlement offer before speaking with an attorney.
Seek medical evaluation as soon as possible, even if you feel fine. Many serious injuries — including traumatic brain injuries, internal bleeding, and soft tissue damage — do not present obvious symptoms immediately after a crash. According to the Mayo Clinic, symptoms of traumatic brain injury can be delayed by hours or even days. A prompt medical evaluation creates a documented record that is critical to your claim.
Do not give a recorded statement to any insurance company, accept any settlement offer, or sign any documents before speaking with a Dallas Uber accident attorney. Contact Frenkel & Frenkel for a free consultation before taking any of these steps.
One of the most critical factors in any Uber accident claim is what the driver was doing at the time of the crash. Uber’s insurance coverage changes depending on the driver’s status in the app. Here is how it breaks down:
| Driver Status | Coverage That Applies | Coverage Limits |
|---|---|---|
| App OFF — Personal Driving | Driver's personal auto insurance only | Varies by driver's policy |
| App ON — Waiting for a Ride Request | Uber's contingent liability coverage (if personal policy doesn't apply) | $50,000 per person / $100,000 per accident / $25,000 property damage |
| Ride Accepted — En Route to Pickup | Uber's commercial liability policy | Up to $1,000,000 per accident |
| Passenger in Vehicle — Active Trip | Uber's commercial liability policy + UM/UIM coverage | Up to $1,000,000 per accident |
Important: Insurance companies — including Uber’s — will dispute which phase the driver was in at the time of your crash. Our attorneys investigate the app data, trip records, and all available evidence to establish the correct coverage and fight for the maximum available limits.
To recover damages from a rideshare accident, the following must be proven:
It must be demonstrated that the accident caused the plaintiff’s injuries.
It must be established that the rideshare driver was involved in the accident in some way, either by being directly responsible or failing to take appropriate action to avoid it.
The plaintiff must determine the appropriate insurance coverage for the accident, which depends on whether the rideshare driver was on the clock at the time of the accident.
The plaintiff must prove that they suffered damages such as medical expenses, lost wages, or pain and suffering because of the accident.
If you were injured in a rideshare accident and are unsure whether the differences between Uber and Lyft matter to your case — they can. Here is a side-by-side comparison of the two platforms as they relate to accident claims in Texas:
| Factor | Uber | Lyft |
|---|---|---|
| Driver Classification | Independent contractor | Independent contractor |
| Insurance — App OFF | Personal auto insurance only | Personal auto insurance only |
| Insurance — App ON, No Passenger | $50K/$100K/$25K contingent liability | $50K/$100K/$25K contingent liability |
| Insurance — Active Trip | Up to $1,000,000 liability | Up to $1,000,000 liability |
| UM/UIM Coverage | Yes, on active trips | Yes, on active trips |
| Driver Background Check | Yes (criminal + driving history) | Yes (criminal + driving history) |
| Minimum Driver Age (Texas) | Must meet Texas minimum driving age | 25 years old |
| Vehicle Age Requirement | Varies by service type | Less than 15 years old |
| Accident Reporting Process | In-app reporting + Uber support team | In-app reporting + Lyft support team |
Both Uber and Lyft have dedicated legal and insurance teams whose goal is to minimize what they pay out. Regardless of which platform was involved in your accident, our attorneys know how to navigate both companies’ policies and fight for the full compensation you deserve. For Lyft-specific accident cases, visit our Dallas Lyft Accident Lawyer page.
At Frenkel & Frenkel, we fight to recover the full value of your losses — both economic and non-economic.
At Frenkel & Frenkel, we fight to recover the full value of your losses — both economic and non-economic.
Economic damages include past and future medical expenses, hospitalization and surgery costs, rehabilitation and physical therapy, lost wages and lost earning capacity, property damage and vehicle repair or replacement, and out-of-pocket expenses related to your injury.
Non-economic damages include compensation for pain and suffering, emotional distress and mental anguish, loss of enjoyment of life, disfigurement or permanent disability, and loss of consortium.
In cases involving particularly egregious conduct — such as an Uber driver who was intoxicated or grossly negligent — Texas courts may also award punitive damages.
Our attorneys work with medical experts, economists, and other specialists to ensure that every element of your damages is fully documented and aggressively pursued.
Texas operates under an at-fault system, meaning the party responsible for causing the accident is financially liable for the resulting injuries and damages. Under Texas’ modified comparative fault rule, you can still recover compensation even if you were partially at fault — as long as your percentage of fault does not exceed 50%. Your total recovery will be reduced by your percentage of fault.
Texas also has a two-year statute of limitations for personal injury claims under Texas Civil Practice & Remedies Code Section 16.003. This means you generally have two years from the date of the accident to file a lawsuit. Waiting too long can permanently bar you from recovering any compensation, which is why it is critical to contact a Dallas Uber accident attorney as soon as possible after a crash.
From the moment you contact our firm, we take the burden off your shoulders so you can focus on healing. Our team begins with a thorough investigation of your accident — gathering all available evidence, including Uber’s trip data and app records, to establish liability and document your losses. We handle all communications with Uber’s insurance company on your behalf, protecting you from tactics designed to undermine your claim. We work with medical professionals to ensure your injuries are fully documented and that your future care needs are accounted for. We negotiate aggressively for a fair settlement, and if Uber’s insurer refuses to offer what you deserve, we are fully prepared to take your case to trial.
Our attorneys work on a contingency fee basis — there are no upfront costs and no attorney fees unless we recover compensation for you.
Yes, you may still have a claim even if the Uber driver wasn’t at fault. For example, if another driver caused the accident, you can file a claim against that driver’s insurance. Uber’s insurance may also provide coverage under certain circumstances, such as when the driver is actively transporting passengers.
Add Your HeaIf you were a pedestrian or cyclist injured in an accident involving an Uber driver, you may be entitled to compensation. The driver’s personal insurance or Uber’s liability insurance may cover your medical expenses and other damages, depending on the driver’s status at the time of the accident.ding Text Here
When the Uber driver is 'offline' (not logged into the app), they are covered by their personal auto insurance, not Uber’s policy. This means that if you are injured in an accident during this time, you would need to file a claim with the driver’s personal insurance.
Generally, Uber is not liable for accidents caused by its drivers because drivers are considered independent contractors, not employees. However, exceptions may apply if Uber’s negligence contributed to the accident, such as failing to properly vet drivers or address known safety issues.
Yes, rideshare accidents often involve additional complexities, such as determining the driver’s status (active trip, en route, or offline) and navigating layered insurance policies.
Yes, lost wages are recoverable as part of your compensation. If your injuries impact your ability to work long-term or permanently, you may also claim diminished earning capacity.
Uber requires all drivers to maintain personal auto insurance and provides additional coverage depending on the driver’s status during the trip. An attorney can investigate whether the driver had valid insurance and determine which policies apply to your case.
Uber provides uninsured/underinsured motorist coverage for passengers and other parties involved in an accident. If the driver’s personal insurance doesn’t cover your damages, Uber’s policy may apply, depending on the circumstances of the accident.